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FAQS: Pre-Order Items

Pre-Order Frequently Asked Questions:

1. What is a Pre-Order?

A Pre-Order is an order placed for an item that has not been released by our warehouse. (Non-Ready Stock)

2. What is a Pre-Order period?

A Pre-Order period is the period of time you are able to place your order for the Pre-Order items.

(Pre-Order period is strictly fixed according to what has been announced on our website/social media accounts)

3. What is Pre-Order Delivery Date?

Pre-Order Delivery Date is the scheduled delivery date for all our Pre-Order items. You will receive your tracking no. on the delivery date via EMAIL. 
(Requests for early delivery will not be entertained as Pre-Order items are only available for delivery as scheduled)

4. How long does it take to receive my order from the date i receive my tracking number?

It usually takes 1-3 business days for West Malaysia and 3-5 business days for East Malaysia.


*5. What happens if I buy a Ready Stock item together with a Pre-Order item? *

Your order will be processed according to the Delivery Date of the respective Pre-Order item. If you need your Ready-Stocks earlier please purchase them separately.


6. Can i get more discounts if i purchase more than one Pre-Order item?

No. All prices are fixed.
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